FAQ

Are the registration for BabtecQube and the Service Spot really free of charge?
Yes, the registration as well as the use of the service Spot in BabtecQube are free of charge - guaranteed. A fee-based connector may be purchased for directly connecting the professional QM solution BabtecQ to BabtecQube.

Which functions can I use for free as soon as I am registered?
Registered users can use our Spot service for dialogues, tasks and actions free of charge - with up to 250 internal colleagues and an unlimited number of business partners.

Which other services are available?
With the 8D method (8D Reports), BabtecQube offers an additional service for complaints and deviations that you can test free of charge for a period of 30 days. An 8D report accumulates all of the causes and actions concerning a quality-related problem, bundling them within eight disciplines. This clearly arranged document has been proven in handling complaints and now represents a common standard in the communication between customers and suppliers. Of course, we are continuously working on new services, but more about that later.

What happens after the 30-day trial period?
The test phase of the Complaints & Deviations service starts with the activation directly in BabtecQube and ends automatically after 30 days. You don't have to cancel the service and there are no costs for you. With the expiration of the free test phase the functions of the Complaints & Deviations service will be deactivated. If you want to use them again, you can activate a paid subscription.

How do I register for BabtecQube?
The registration is very simple: use the registration form and confirm your e-mail address with the link sent to you. To use the services, all you need to do is create a company profile or join an existing company. 

Can I register with my Microsoft business account?
Yes. You can authenticate yourself for BabtecQube using an existing Microsoft business account. Otherwise, you can register free of charge. 

How can I network with employees and business partners?
Our services serve the partnership cooperation in teams and with business partners. You can network directly with employees, customers and suppliers who are already registered on the platform. To invite further employees or business partners, you can use our practical invitation service, which automatically connects you after successful registration. 

What system requirements does BabtecQube have?
BabtecQube supports the latest versions of all current Internet browsers (Mozilla Firefox, Google Chrome, Safari, or Microsoft Edge).

Which languages are supported?
BabtecQube supports English and German.

Is my data secure?
Of course! The protection and security of your data is our highest priority. For this purpose, we rely on recognized security and encryption standards as well as more than 25 years of experience in software development for sensitive data processing.

Can my user account be used by several users?
For reasons of data protection and security, we recommend that you create an individual user account for each user. The registration is free of charge.

Are contacts I have invited or created used for advertising purposes?
No. In accordance with the GDPR, we only use contacts for advertising communication if we have received permission from the user.

Are the data from Babtec Q.Reporter compatible with BabtecQube?
No. No. Complaints are processed via BabtecQube without being converted into a special file format. All your entries are securely saved online. There is no need for installations and configurations or sending e-mails.

Who is actually behind BabtecQube?
BabtecQube is developed and provided by Babtec Informationssysteme GmbH, one of the leading providers of software for quality management. We stand for quality and support you in improving the quality of your company's processes and products. You can find out more about us at www.babtec.de.

Contact Person
Leonard auf dem Graben
Leonard auf dem Graben
Phone: +49 202 4960-240
aufdemgraben@babtec.de
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